Norsk-Enkelt is owned and operated by Heorhii Terziohlo, a private individual and the data controller. For support, access, rectification and erasure requests, contact support@norsk-enkelt.com.
Last updated: 26.09.2026
Version: 26.09.2026
These rules govern the use of the Norsk-Enkelt learning platform available at norsk-enkelt.org.
Requests may also be sent through the contact page on the website.
By using the platform or creating an account, the user enters into an agreement with the operator under these rules. The provisions of these rules do not limit mandatory consumer rights provided by applicable law.
1. Purpose of the platform
Norsk-Enkelt provides:
learning materials for the Norwegian language;
courses and lessons;
a dictionary and examples of word usage;
exercises and answer checking;
saving learning progress;
an AI assistant and AI tests;
chats and other means of communication;
free and paid access to selected materials, features, and plans.
The platform is a supplementary educational service. It is not an official examination body, an educational institution with state accreditation, or a government service, and it does not guarantee achieving a certain language level, grade, or exam result.
2. User age
Independent registration and purchase of paid access are permitted only for persons who are at least 18 years old.
When registering, the user confirms that they are of legal age and provides a truthful date of birth.
If the operator becomes aware that an account was registered by a minor in violation of these rules, access may be restricted and account data may be deleted, subject to the requirements of applicable law.
3. Account
The user must:
provide accurate information;
use a valid email address;
keep the password and two-factor authentication codes confidential;
not transfer the account to other persons;
promptly report any suspicion of unauthorized access;
not use another person’s payment details without the owner’s permission.
The user is responsible for actions performed through their account to the extent permitted by applicable law.
The platform recommends enabling two-factor login verification. Disabling such verification may reduce account security.
The operator may temporarily restrict access in case of suspected hacking, fraud, payment circumvention, account sharing, security violations, or another material breach of the rules.
4. Free and paid access
Some materials and features may be provided free of charge. Other materials may be available:
by subscription;
under a paid plan;
as a one-time purchase;
through an individual assignment by a teacher or administrator.
The scope of access, duration, restrictions, price, and renewal terms are shown to the user before payment.
When paid access ends, account data and previously saved progress may continue to be stored in accordance with the Privacy Policy. Materials requiring active payment become unavailable.
5. Price and payment
Payments may be processed through Stripe.
Before confirming the order, the user is shown:
the selected plan, subscription, or material;
the main characteristics of access;
the full price and currency;
whether the payment is one-time or recurring;
the subscription period;
whether automatic renewal applies;
how to disable renewal;
other material purchase terms.
The order confirmation button must clearly indicate that the action creates an obligation to pay for the order.
After successful payment, the user receives confirmation in the account, by email, or on another durable medium.
Norsk-Enkelt does not store full bank card details. Payment data is processed by Stripe in accordance with its terms and privacy policy.
6. Automatic renewal
If the user purchases a subscription with automatic renewal, the fee for the next period is charged automatically at the price agreed at the time of purchase.
The price may change only after proper prior notice and, where required by law, obtaining the user’s consent.
Automatic renewal can be disabled in the personal account before the next charge. After disabling:
new charges stop;
paid access remains active until the end of the current period;
after the period ends, the account is switched to the free plan unless another plan has been purchased.
Disabling automatic renewal does not by itself terminate the current paid period and is not an automatic basis for a refund of amounts already paid.
7. Failed renewal
If the first renewal charge fails:
the subscription may receive an overdue status;
the user is notified of the problem;
the system may make one retry no earlier than one hour later;
access may be temporarily maintained, but for no more than two hours after the first failed attempt.
Before the retry, the user may update the payment method.
If the retry also fails:
the paid subscription ends;
subsequent charges for that subscription are canceled;
paid access is closed;
the account is switched to the free plan.
8. Plan change
When changing from one paid plan to another, the new plan is paid in full and takes effect after successful payment.
Unless expressly stated otherwise before purchase, no automatic prorated recalculation, credit, or compensation for the unused portion of the previous plan is provided.
Mandatory user rights under applicable law remain unaffected.
9. Right to withdraw from a distance purchase
The user has the right to withdraw from a distance contract in the cases and within the time limits provided by applicable law. For consumers in Norway, the general withdrawal period is usually 14 days unless otherwise provided by law.
If the user wants access before the withdrawal period ends, the platform obtains their separate explicit request for the immediate start of the digital service.
If the user withdraws from the service after its provision has begun, they may be required to pay the proportional cost of the part actually provided, but only if:
the user explicitly requested the immediate start of provision;
the necessary information was provided in advance;
such retention is permitted by applicable law.
For digital content not supplied on a tangible medium, the right of withdrawal may end after provision begins only when the user:
separately and explicitly agreed to the start of provision before the withdrawal period ended;
confirmed understanding of the possible loss of the right of withdrawal;
received confirmation of the concluded contract by email or on another durable medium.
Withdrawal from a subscription does not deprive the user of mandatory rights in the event of an erroneous charge, a defect in the service, or a mismatch between the paid access and its description.
10. Refunds and payment disputes
A request for a full or partial refund may be sent through the contact page.
The request should include:
the account email;
the payment date;
the amount;
the purchased plan or material;
the reason for the request.
Do not send full bank card details, passwords, confirmation codes, or other secret information.
If a refund is not required by law, the decision may take into account:
actual use of digital access;
the time elapsed since purchase;
the nature of the purchased material;
technical problems;
the terms of the specific offer;
mandatory provisions of applicable law.
An approved refund is processed through Stripe using the same payment method, unless another method is required by law or by the payment provider. The time for funds to be credited depends on Stripe and the user’s bank.
A refund or payment dispute may terminate access paid for by the relevant payment.
This section does not limit the user’s right to request correction of an error, restoration of access, a price reduction, termination of the contract, or a refund if the service was not provided, materially does not match the description, or mandatory consumer rights were violated.
11. Learning materials
The platform materials are intended for personal learning.
Without written permission, it is prohibited to:
mass copy or download materials;
resell access;
publish restricted materials;
transfer materials to third parties;
remove authorship notices;
circumvent technical restrictions;
use materials to create a competing product;
automatically collect platform content;
use materials to train third-party artificial intelligence models.
It is permitted to save small excerpts for personal study notes if this does not violate the law, the author’s rights, or the terms of the specific material.
Rights to user answers and texts remain with the user. The user grants the platform a limited right to store, display, and process them for providing the learning function, checking answers, saving progress, support, and security.
12. Chats and user content
The following are prohibited in chats, comments, and forms:
spam;
threats and harassment;
insults;
illegal content;
malicious links and files;
publication of other people’s personal data;
attempts to obtain other people’s data;
instructions for hacking;
circumvention of protection or payment;
impersonation of another person;
copyright infringement.
The user is responsible for the content they publish.
An administrator or teacher may hide or delete unacceptable content, close a discussion, restrict message sending, or temporarily block access.
Such measures must be proportionate to the violation and do not limit the user’s mandatory rights.
13. AI features
Some Norsk-Enkelt features use artificial intelligence systems.
Before interaction, the user is informed that they are communicating with AI or receiving a result created or checked by AI.
To generate a response, check an exercise, conduct an AI test, translate, or create a learning task, the following may be transferred to an external AI provider:
the request text;
the user’s answer;
the content of the relevant lesson or exercise;
the selected learning level;
a limited part of the AI dialogue history;
technical instructions necessary to fulfill the request.
The user must not send through AI:
passport data;
full payment details;
medical information;
children’s data;
passwords and access codes;
confidential documents;
other sensitive information.
AI responses may contain factual, linguistic, or methodological errors. The user must independently verify important information.
AI does not replace a teacher, lawyer, doctor, financial adviser, immigration specialist, or government authority.
Unless expressly stated otherwise, AI does not make, without the involvement of an authorized person, decisions on:
charging funds;
payment refunds;
account blocking;
termination of the contract;
other actions creating legal or similarly significant consequences.
AI dialogues and results may be stored to continue learning, display history, check quality, provide support, and ensure security. Details are specified in the Privacy Policy.
14. Personal data
The processing of personal data is described in the Privacy Policy.
The policy must contain information about:
the data controller;
the categories of collected data;
the purposes and legal bases of processing;
storage periods;
the providers used;
Stripe and the AI provider;
international transfer;
the user’s rights;
the complaint procedure.
Acceptance of these rules is not considered consent to processing for which the law requires separate voluntary consent.
Consent to optional analytics, marketing messages, or another independent purpose is requested separately and may be withdrawn.
15. Technical security
It is prohibited to:
obtain or attempt to obtain unauthorized access;
scan restricted parts of the platform;
bypass request limits;
interfere with the operation of the platform;
distribute malicious code;
attack infrastructure;
use automation without permission;
test vulnerabilities without prior written consent;
access other people’s accounts or data.
If a possible vulnerability is discovered, the user must stop testing and report it to the operator through the contact page.
16. Platform availability
The operator strives to maintain the availability and security of the platform but does not guarantee uninterrupted operation without technical interruptions.
Access may be temporarily restricted due to:
technical maintenance;
software updates;
vulnerability remediation;
provider failure;
actions of the payment or AI provider;
circumstances beyond the operator’s reasonable control.
If prolonged unavailability substantially deprives the user of the paid service, the user may request restoration of access, an extension of the period, or another remedy, taking into account applicable law.
17. Restriction and termination of access
Access may be restricted in case of:
a material breach of the rules;
fraud;
a payment dispute;
account sharing;
a security threat;
illegal use;
repeated violation of other users’ rights.
If the situation does not require immediate intervention, the user may be given an opportunity to explain the circumstances or remedy the violation.
The user may stop using the platform and request account deletion. Termination of use does not cancel obligations that arose before termination and does not require deletion of data that the operator is required to retain by law.
18. Changes to the platform and rules
The operator may change materials, interface, features, plans, and these rules.
Price changes do not apply retroactively to an already paid period.
In the event of a material change to the rules, the user may be shown a notice and asked to accept the new version before continuing to use the platform.
The new version applies from the specified date. Changes do not limit rights already acquired by the user under the current contract and mandatory law.
19. Liability
The platform is provided as an educational service.
The operator does not guarantee:
achievement of a certain language level;
passing an exam;
absolute accuracy of learning materials;
absence of errors in AI responses;
continuous availability of third-party services;
suitability of materials for a specific professional or legal purpose.
Limitations of liability do not apply where liability cannot be excluded or limited under applicable law.
Nothing in these rules limits mandatory consumer rights.
20. Claims and disputes
The user is first advised to contact through the contact page or write to [contact email].
The request should preferably include:
the account email;
a description of the problem;
the relevant course, material, or payment;
the preferred method of resolution.
The parties seek to resolve the dispute through negotiations.
These rules are governed by the laws of Norway unless otherwise required by mandatory provisions. The choice of Norwegian law does not deprive the consumer of mandatory protection provided by the law of their country of residence.
The user retains the right to обратиться в компетентный орган по защите прав потребителей or a court.
For personal data matters, the user may contact Datatilsynet or another competent supervisory authority.
21. Contacts
Platform operator: [operator name]
Domain: norsk-enkelt.org
Email: support@norsk-enkelt.org
Contact page: https://norsk-enkelt.org/contacts
These rules enter into force on 26.09.2026 and remain valid until a new version is published.
Using the mobile app
Supplement dated 21 October 2026. The website and app use the same account. Access is determined by the server, subscription and assigned lessons. A cached copy does not grant a separate right of access.
Cached materials may be outdated. Access and data are checked again when the server can be reached. Saved words and your daily goal are local to the device and may be lost when you sign out or uninstall the app. The daily goal is not a timer measuring actual study time.
Lesson progress and answers are saved on the server only after successful submission. This version does not queue offline answers for later submission. Subscription management and some features open on the website, where you may need to sign in again.
AI Norskprøve is a preparation tool, not an official exam or certificate. AI scores and recommendations may contain errors and do not guarantee an official exam result. Do not include confidential or sensitive information in learning answers or AI requests.
Signing out, clearing the cache or uninstalling does not cancel a subscription. Payment, renewal, cancellation and refund terms are governed by the main platform rules and applicable mandatory consumer rights.